Last updated: [Insert Date]
DRAZ & DOLCE (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, social media platforms, and related services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Subscription Data: Information provided through newsletter sign-ups, downloads, and subscription forms.
- Communication Data: Messages or inquiries submitted through our contact forms or social media platforms (Facebook, Instagram, and others).
- Technical Data: Information automatically collected through cookies and tracking technologies, including IP address, browser type, operating system, and browsing behavior.
- Analytics & Tracking Data: Information collected through third-party tools such as Google Analytics, Google Ads, Google Tag Manager, Microsoft Clarity, Bing Webmaster, and similar technologies.
Note: We do not process or collect payment or transactional data.
2. How We Collect Data
Your information is collected in the following ways:
- Directly from you through forms on our website and social media platforms.
- Through automated tracking technologies (cookies, analytics, and advertising pixels).
- From third-party platforms that we use for analytics and marketing.
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide requested information.
- To send newsletters, updates, and marketing communications.
- To improve our services, website, and customer experience.
- For analytics and performance tracking through third-party tools.
- For advertising and remarketing purposes across digital platforms.
4. Cookies and Tracking Technologies
Our website and services use cookies, tracking pixels, and similar technologies for:
- Website functionality.
- Analytics (Google Analytics, Microsoft Clarity, Bing Webmaster Tools).
- Advertising and remarketing (Google Ads, Facebook Pixel, and others).
When you visit our website, you may see a cookie consent banner that allows you to manage your preferences.
5. Data Storage and Protection
- Your data is stored directly within the third-party platforms we use (Google, Facebook, Microsoft, and others).
- Access to your personal information is limited to authorized personnel only.
- While we take appropriate security measures, we cannot guarantee absolute protection against unauthorized access, disclosure, or misuse of data.
6. Sharing of Information
We do not sell or rent your personal information. However, we may share data with trusted third parties that help us operate our services, including:
- Marketing and analytics service providers.
- Advertising platforms.
- Website and hosting service providers.
These third parties are bound by their own privacy policies.
7. User Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at: contact@drazdolce.com or call us at +52 323 879 9571.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.
9. International Data Transfers
Since we use third-party services such as Google, Facebook, and Microsoft, your data may be processed and stored on servers located outside of Mexico.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
- Email: contact@drazdolce.com
- Phone: +52 323 879 9571